/* =====================================================================
   Águila · Agencia de Marketing y Publicidad
   Paleta: #1B1B1B principal · #D8D8D8 secundario · modo oscuro mate
   ===================================================================== */
:root{
  --bg:#141414; --s1:#1b1b1b; --s2:#202020; --s3:#262626; --s4:#2c2c2c;
  --line:#2a2a2a; --line2:#242424;
  --fg:#ededeb; --soft:#d8d8d8; --muted:#8f8f8b; --muted2:#bdbdba;
  --brand:#1b1b1b;
  /* Semáforo translúcido */
  --ok:#8fc4a6; --okbg:rgba(108,192,149,.13);
  --warn:#d9b071; --warnbg:rgba(224,163,90,.13);
  --bad:#d99085; --badbg:rgba(226,121,106,.13);
  --info:#aebcd8; --infobg:rgba(157,183,232,.12);
  --idle:#a9a9a5; --idlebg:rgba(255,255,255,.06);
  --r:18px; --tabh:64px;
  --safeb:env(safe-area-inset-bottom,0px);
  --f:"Urbanist","Helvetica Neue",Arial,sans-serif;
  color-scheme:dark;
}
@media (pointer:coarse){ :root{ --safeb:max(env(safe-area-inset-bottom,0px), 22px); } }
*{box-sizing:border-box}
html,body{height:100%;margin:0}
body{background:var(--bg);color:var(--fg);font:15px/1.5 var(--f);-webkit-tap-highlight-color:transparent;-webkit-user-select:none;user-select:none;-webkit-touch-callout:none}
input,textarea,select{-webkit-user-select:text;user-select:text}
button,input,select,textarea{font:inherit;color:inherit}
button{cursor:pointer}
a{color:inherit}
:focus-visible{outline:2px solid var(--soft);outline-offset:2px}
[hidden]{display:none!important}

/* ---------- Carga ---------- */
#carga{position:fixed;inset:0;z-index:90;background:var(--bg);transition:opacity .45s ease}
#carga.fuera{opacity:0;pointer-events:none}
#carga .sk-top{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;height:68px}
#carga .sk-top img{height:22px}
#carga .dot{display:block;border-radius:50%;background:rgba(216,216,216,.07);animation:destello 1.6s ease-in-out infinite;animation-delay:calc(var(--i,0)*.16s)}
#carga .sk-rail{position:absolute;left:14px;top:94px;width:58px;padding:16px 0;border-radius:30px;background:var(--s1);border:1px solid var(--line2);display:flex;flex-direction:column;align-items:center;gap:18px}
#carga .sk-rail .dot{width:24px;height:24px}
#carga .sk-main{position:absolute;left:112px;right:24px;top:96px;display:grid;gap:14px;max-width:1120px}
#carga .sk-main i{display:block;background:var(--s1);border-radius:14px;position:relative;overflow:hidden}
#carga .sk-main i::after{content:"";position:absolute;inset:0;background:linear-gradient(100deg,transparent,rgba(216,216,216,.1) 50%,transparent);transform:translateX(-100%);animation:barrido 1.6s ease-in-out infinite;animation-delay:calc(var(--d,0)*.08s)}
#carga .sk-kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}
#carga .sk-bar{display:none}
@keyframes destello{0%,100%{background:rgba(216,216,216,.07)}18%{background:rgba(216,216,216,.3);box-shadow:0 0 12px rgba(216,216,216,.18)}38%{background:rgba(216,216,216,.07)}}
@keyframes barrido{0%{transform:translateX(-100%)}60%,100%{transform:translateX(100%)}}

/* ---------- Estructura ---------- */
.top{position:sticky;top:0;z-index:30;display:flex;align-items:center;gap:14px;padding:14px max(20px,env(safe-area-inset-right,0px)) 14px max(20px,env(safe-area-inset-left,0px));
  -webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);-webkit-mask-image:linear-gradient(180deg,#000 75%,transparent);mask-image:linear-gradient(180deg,#000 75%,transparent)}
.top .logo{height:22px;width:auto;display:block}
.cap{margin-left:auto;display:flex;align-items:center;gap:10px;background:var(--s1);border:1px solid var(--line);border-radius:99px;padding:5px 5px 5px 8px}
.cap .chip{font-size:12.5px;font-weight:600;color:var(--muted2);background:var(--s3);padding:4px 11px;border-radius:99px;white-space:nowrap}
.cap .n{font-weight:600;font-size:14px;white-space:nowrap;max-width:200px;overflow:hidden;text-overflow:ellipsis}
.av{width:36px;height:36px;border-radius:50%;background:var(--s4);color:var(--fg);display:grid;place-items:center;font-weight:700;font-size:13px;border:0;flex:none}
button.av:hover{background:#363636}
.wrap{display:grid;grid-template-columns:84px minmax(0,1fr);min-height:calc(100% - 74px)}
.rail{position:sticky;top:84px;align-self:start;margin:6px 0 0 max(14px,env(safe-area-inset-left,0px));width:58px;padding:8px;border-radius:30px;background:var(--s1);border:1px solid var(--line);display:flex;flex-direction:column;align-items:center;gap:4px;z-index:25}
.rail .sep{width:22px;height:1px;background:rgba(255,255,255,.1);margin:6px 0}
.nav{position:relative;width:42px;height:42px;border-radius:50%;border:0;background:none;color:var(--muted2);display:grid;place-items:center}
.nav:hover{background:var(--s3)}
.nav[aria-current="page"]{background:var(--soft);color:var(--brand)}
.nav .ic{width:19px;height:19px}
.nav::after{content:attr(data-tip);position:absolute;left:calc(100% + 14px);top:50%;transform:translate(-4px,-50%);white-space:nowrap;background:#262626;color:#f2f2f0;border:1px solid rgba(255,255,255,.12);font-size:13px;font-weight:600;padding:6px 12px;border-radius:99px;opacity:0;pointer-events:none;transition:opacity .15s,transform .15s;z-index:60;box-shadow:0 8px 24px rgba(0,0,0,.45)}
.nav:hover::after,.nav:focus-visible::after{opacity:1;transform:translate(0,-50%)}
.badge{background:var(--soft);color:var(--brand);border-radius:99px;font-size:11px;line-height:18px;height:18px;min-width:18px;padding:0 5px;font-weight:800;text-align:center;font-variant-numeric:tabular-nums}
.nav .badge{position:absolute;top:-2px;right:-4px;box-shadow:0 0 0 2px var(--s1)}
.main{padding:18px max(20px,env(safe-area-inset-right,0px)) 56px 18px;min-width:0;max-width:1240px;width:100%;transition:filter .23s ease,opacity .23s ease,transform .23s ease}
.main.saliendo{filter:blur(14px);opacity:.15;transform:scale(.985)}
.tabbar{display:none}

/* ---------- Tipografía ---------- */
.hola{color:var(--muted);font-size:14px;font-weight:500;margin:0 0 6px}
h1{font-size:28px;font-weight:700;letter-spacing:-.015em;margin:0;line-height:1.2}
h2{font-size:17px;font-weight:600;margin:26px 0 10px;display:flex;align-items:center;gap:8px}
h2 .count{font-size:13px;color:var(--muted);font-weight:600}
.sub{color:var(--muted);margin:4px 0 0}
.note{font-size:13.5px;color:var(--muted)}
.ph{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:18px}

/* ---------- Bloques ---------- */
.card{background:var(--s1);border:1px solid var(--line);border-radius:var(--r);padding:18px;min-width:0}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin-bottom:18px}
.k{background:var(--s1);border:1px solid var(--line);border-radius:var(--r);padding:14px 16px}
.k small{color:var(--muted);font-size:13px;display:block}
.k div{font-size:28px;font-weight:700;font-variant-numeric:tabular-nums;line-height:1.3}
.k.ok div{color:var(--ok)}.k.warn div{color:var(--warn)}.k.bad div{color:var(--bad)}
.vacio{border:1px dashed #2e2e2e;border-radius:var(--r);padding:26px;color:var(--muted);text-align:center}
.pill{display:inline-block;font-size:12.5px;font-weight:600;padding:3px 10px;border-radius:99px;white-space:nowrap}
.p-ok{background:var(--okbg);color:var(--ok)}.p-warn{background:var(--warnbg);color:var(--warn)}.p-bad{background:var(--badbg);color:var(--bad)}.p-info{background:var(--infobg);color:var(--info)}.p-idle{background:var(--idlebg);color:var(--idle)}
.tabs{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:16px}
.tabs button{background:var(--s1);border:1px solid var(--line);color:var(--muted2);border-radius:99px;padding:7px 15px;font-size:13.5px;font-weight:600;white-space:nowrap}
.tabs button[aria-pressed="true"]{background:var(--soft);color:var(--brand);border-color:var(--soft)}

/* ---------- Botones (jerarquía) ---------- */
.btn{display:inline-flex;align-items:center;gap:8px;border:0;border-radius:99px;padding:9px 16px;font-size:13.5px;font-weight:700;white-space:nowrap;min-height:38px;background:var(--s4);color:#f2f2f0}
.btn:hover{background:#363636}
.btn.pri{background:var(--soft);color:var(--brand)}.btn.pri:hover{background:#ececea}
.btn.fant{background:transparent;border:1px solid #353535;color:var(--muted2);font-weight:600}
.btn.fant:hover{border-color:#4a4a4a;color:var(--fg);background:var(--s2)}
.btn.peligro{background:transparent;border:1px solid rgba(226,121,106,.35);color:var(--bad);font-weight:600}
.btn.peligro:hover{background:rgba(226,121,106,.1)}
.btn.peligro-s{background:#c86a5c;color:#fff}
.btn:disabled{opacity:.5;cursor:default}
.btn .chev{transition:transform .5s cubic-bezier(.25,.9,.3,1)}
.btn[aria-expanded="true"] .chev{transform:rotate(180deg)}
.acts{display:flex;gap:8px;flex-wrap:wrap;align-items:center}

/* ---------- Formularios ---------- */
.form{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(100%,220px),1fr));gap:16px 18px}
.form .full{grid-column:1/-1}
label{display:grid;gap:6px;font-size:13.5px;color:var(--muted);font-weight:600;min-width:0}
input,select,textarea{background:#161616;border:1px solid #2c2c2c;border-radius:12px;padding:10px 12px;width:100%;min-width:0;min-height:42px;color:var(--fg)}
input:focus,select:focus,textarea:focus{border-color:rgba(216,216,216,.35);outline:none}
textarea{min-height:90px;resize:vertical}
select option{background:#1e1e1e;color:var(--fg)}
.estado{font-size:13.5px;color:var(--muted);margin-top:10px;min-height:0}
.estado:empty{display:none}

/* ---------- Tablas (en teléfono pasan a tarjetas) ---------- */
.tabla{border:1px solid var(--line);border-radius:var(--r);overflow:hidden;background:var(--s1)}
table{width:100%;border-collapse:collapse}
th{text-align:left;font-size:13px;font-weight:600;color:var(--muted);padding:12px 14px;background:#1f1f1f;border-bottom:1px solid var(--line2);white-space:nowrap}
td{padding:12px 14px;border-top:1px solid var(--line2);font-size:14.5px;vertical-align:middle}
tr:first-child td{border-top:0}
td .s{display:block;color:var(--muted);font-size:13px}

/* ---------- Panel desplegable ---------- */
.panel{margin-bottom:20px}
.panel .fh{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px}
.panel .fh h2{margin:0}
.plegar{width:34px;height:34px;border-radius:50%;border:0;background:var(--s3);color:var(--soft);display:grid;place-items:center;transform:rotate(180deg)}

/* ---------- Ficha de perfil ---------- */
#perfil{position:fixed;top:72px;right:max(16px,env(safe-area-inset-right,0px));z-index:70;width:min(320px,calc(100vw - 32px));padding:18px;border-radius:24px;background:#1e1e1e;border:1px solid #2c2c2c;box-shadow:0 20px 50px rgba(0,0,0,.55)}
.pf-h{display:flex;gap:12px;align-items:center;padding-bottom:14px;border-bottom:1px solid var(--line2)}
.pf-h>div{display:grid;min-width:0}.pf-h b{font-size:16px}.pf-h span{color:var(--muted);font-size:13.5px}
.pf-sec{padding:12px 0;border-bottom:1px solid var(--line2);display:grid;gap:4px}
.pf-sec:last-child{border-bottom:0;padding-bottom:0}
.rol{display:flex;align-items:center;gap:10px;width:100%;background:none;border:0;color:var(--fg);padding:8px;border-radius:12px;text-align:left}
.rol:hover{background:var(--s3)}.rol.on{background:#242424}
.rol .av{width:30px;height:30px;font-size:10.5px}
.rol .rn{flex:1;font-weight:600;font-size:14px}.rol .ok{font-size:12px;color:var(--muted)}

/* ---------- Avisos breves ---------- */
#toast{position:fixed;left:50%;bottom:24px;transform:translateX(-50%);z-index:95}
.toast{background:#262626;border:1px solid var(--line);color:var(--fg);border-radius:16px;padding:11px 16px;font-weight:600;font-size:14px;box-shadow:0 8px 30px rgba(0,0,0,.45);animation:sube .2s ease;max-width:calc(100vw - 32px)}

/* ---------- Acceso ---------- */
.acceso{min-height:100%;display:grid;place-items:center;padding:24px}
.acceso .box{width:min(400px,100%);display:grid;gap:22px}
.acceso .logo{height:26px;justify-self:start}
.acceso h1{font-size:26px}
.acceso .card{display:grid;gap:14px;padding:22px}
.link{background:none;border:0;color:var(--muted2);font-size:13.5px;font-weight:600;text-decoration:underline;text-underline-offset:3px;padding:0;justify-self:start}

/* ---------- Animaciones ---------- */
.rv{animation:rv .6s cubic-bezier(.2,.7,.2,1) both}
@keyframes rv{from{opacity:0;filter:blur(8px);transform:translateY(8px)}}
@keyframes sube{from{opacity:0;transform:translateY(10px)}}
@media (prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}

/* ---------- Tableta ---------- */
@media (max-width:1080px){ .wrap{grid-template-columns:80px minmax(0,1fr)} }

/* ---------- Teléfono ---------- */
@media (max-width:820px){
  input,select,textarea{font-size:16px}
  .wrap{grid-template-columns:minmax(0,1fr)}
  .rail{display:none}
  .top{padding:10px 14px}
  .top .logo{height:19px}
  .cap{padding:4px;border-radius:50%;gap:0}
  .cap .chip,.cap .n{display:none}
  .cap .av{width:34px;height:34px}
  .main{padding:10px max(16px,env(safe-area-inset-right,0px)) calc(var(--tabh) + max(12px,var(--safeb)) + 36px) max(16px,env(safe-area-inset-left,0px))}
  h1{font-size:24px}
  .kpis{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
  .kpis:has(> :nth-child(3):last-child){grid-template-columns:repeat(3,minmax(0,1fr))}
  .k div{font-size:24px}
  .ph{flex-direction:column;align-items:flex-start;gap:12px}
  .tabs{flex-wrap:nowrap;overflow-x:auto;margin:0 -16px 16px;padding:0 16px 2px;scrollbar-width:none}
  .tabla{border:0;background:none;overflow:visible}
  table,tbody{display:block}
  thead{display:none}
  tbody{display:grid;gap:10px}
  tr{display:block;background:var(--s1);border:1px solid var(--line);border-radius:var(--r);padding:12px 14px}
  td{display:flex;justify-content:space-between;gap:12px;border:0!important;padding:5px 0;text-align:right}
  td::before{content:attr(data-label);color:var(--muted);font-size:13px;font-weight:600;text-align:left;flex:none}
  td[data-label=""]::before{display:none}
  td:first-child{display:block;text-align:left;padding-bottom:8px;margin-bottom:4px;border-bottom:1px solid var(--line2)!important}
  td:first-child::before{display:none}
  td.full{display:block;text-align:left}
  .tabbar{display:flex;justify-content:space-around;position:fixed;left:max(12px,env(safe-area-inset-left,0px));right:max(12px,env(safe-area-inset-right,0px));bottom:max(12px,var(--safeb));z-index:40;min-height:var(--tabh);padding:6px 10px;border-radius:999px;background:#1e1e1e;border:1px solid var(--line);box-shadow:0 8px 24px rgba(0,0,0,.45)}
  .tb{position:relative;flex:1;display:grid;justify-items:center;align-content:center;gap:3px;background:none;border:0;color:var(--muted);font-size:11px;font-weight:600;padding:4px 2px 11px;border-radius:999px;min-width:0}
  .tb .ic{width:22px;height:22px}
  .tb .lb{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}
  .tb[aria-current="page"]{color:var(--fg)}
  .tb[aria-current="page"]::after{content:"";position:absolute;left:50%;bottom:3px;width:5px;height:5px;margin-left:-2.5px;border-radius:50%;background:var(--soft)}
  .tb .badge{position:absolute;top:0;left:calc(50% + 6px);height:17px;min-width:17px;line-height:17px;font-size:10px;padding:0 4px;box-shadow:0 0 0 2px #1e1e1e}
  body.escribiendo .tabbar{display:none}
  #toast{bottom:calc(var(--tabh) + max(12px,var(--safeb)) + 14px)}
  #perfil{top:62px}
  #carga .sk-rail{display:none}
  #carga .sk-main{left:16px;right:16px;top:76px}
  #carga .sk-kpis{grid-template-columns:repeat(2,1fr)}
  #carga .sk-bar{display:flex;justify-content:space-around;align-items:center;position:absolute;left:12px;right:12px;bottom:max(12px,var(--safeb));height:64px;border-radius:999px;background:var(--s1);border:1px solid var(--line2)}
  #carga .sk-bar .dot{width:24px;height:24px}
}

/* =====================================================================
   Portal del cliente, entregas y chat
   ===================================================================== */
.rejilla{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,340px),1fr));gap:14px;margin-bottom:18px}
.fila{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:9px 0;border-top:1px solid var(--line2);text-align:left}
.fila:first-of-type{border-top:0}
.card h2+.fila{border-top:0}
.fila-b{width:100%;background:none;border:0;border-top:1px solid var(--line2);color:var(--fg);border-radius:0}
.fila-b:hover b{text-decoration:underline;text-underline-offset:3px}
.sel{-webkit-user-select:text;user-select:text}
.btn.chico{min-height:32px;padding:6px 12px;font-size:13px}
.btn .ic{width:17px;height:17px}
.gira .ic{transform:rotate(180deg)}
.solo-movil{display:none}

/* Tarjetas de entrega */
.ents{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(100%,300px),1fr));gap:10px}
.ent{display:flex;align-items:center;gap:12px;width:100%;text-align:left;background:var(--s1);border:1px solid var(--line);border-radius:var(--r);padding:10px 12px 10px 10px;color:var(--fg);transition:background .2s,border-color .2s}
.card .ent{background:var(--s2)}
.ent:hover{border-color:#3a3a3a;background:var(--s2)}
.ent-m{width:56px;height:56px;border-radius:12px;overflow:hidden;background:var(--s3);flex:none;display:grid;place-items:center;color:var(--muted);font-weight:700;font-size:13px}
.ent-m img{width:100%;height:100%;object-fit:cover;display:block}
.ent-t{flex:1;min-width:0;display:grid}
.ent-t b,.ent-t .note{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ent-f{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:4px 8px;margin-top:2px}
.ent-f .note{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.ent-f .pill{flex:none;font-size:12px;padding:2px 9px}
.fila-b>.note{white-space:nowrap;flex:none}

/* Gráfica ascendente */
.graf{width:100%;height:auto;display:block}
.graf .g-v{fill:var(--fg);font:700 12px var(--f)}
.graf .g-m{fill:var(--muted);font:600 11.5px var(--f);text-transform:capitalize}
.g-linea{stroke-dasharray:1;stroke-dashoffset:1;animation:trazo 1.4s .3s cubic-bezier(.3,.7,.2,1) forwards}
@keyframes trazo{to{stroke-dashoffset:0}}

/* Calendario */
.cal{padding:14px}
.cal-h{display:flex;align-items:center;justify-content:space-between;margin-bottom:12px}
.cal-h b{font-size:16px}
.cal-g{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:4px}
.cs{font-size:12px;color:var(--muted);font-weight:600;text-align:center;padding:4px 0}
.cd{min-height:92px;background:var(--s2);border-radius:12px;padding:6px;display:flex;flex-direction:column;gap:3px;min-width:0}
.cd.fuera{background:none}
.cd .n{font-size:12.5px;color:var(--muted2);font-weight:600}
.cd.hoy .n{background:var(--soft);color:var(--brand);border-radius:99px;width:22px;height:22px;display:grid;place-items:center}
.cd .pt{display:none}
.ev{font-size:11.5px;font-weight:600;border:0;border-radius:7px;padding:2px 6px;text-align:left;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:var(--fg)}
.ev.ok{background:var(--okbg);color:var(--ok)}.ev.pend{background:var(--infobg);color:var(--info)}.ev.ses{background:var(--warnbg);color:var(--warn)}

/* Ventana de revisión */
#detalle:empty{display:none}
.d-velo{position:fixed;inset:0;background:rgba(0,0,0,.6);z-index:84}
.d-hoja{position:fixed;inset:16px;z-index:85;background:var(--bg);border:1px solid var(--line);border-radius:24px;display:flex;flex-direction:column;overflow:hidden;box-shadow:0 30px 80px rgba(0,0,0,.6)}
.d-cab{display:flex;align-items:center;gap:14px;padding:12px 16px;border-bottom:1px solid var(--line2)}
.d-tt{flex:1;min-width:0;display:grid}
.d-tt b{font-size:16px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.d-tt .note{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.d-cuerpo{flex:1;min-height:0;display:grid;grid-template-columns:minmax(0,1fr) 380px}
.d-sim{overflow:auto;display:flex;flex-direction:column;align-items:center;gap:10px;padding:24px 16px;background:#101010}
.d-lado{overflow:auto;padding:18px;border-left:1px solid var(--line2);display:flex;flex-direction:column;gap:14px}
.d-blq h3{margin:0 0 4px;font-size:16px}
.d-blq p{margin:4px 0 0}
.d-texto{white-space:normal;line-height:1.55;margin:6px 0 0;-webkit-user-select:text;user-select:text}
.d-acc{display:flex;gap:8px;flex-wrap:wrap;margin-top:auto;padding-top:12px;border-top:1px solid var(--line2)}
.d-acc:has(.confirma){display:block}
.confirma p{margin:0 0 10px}
.notas{list-style:none;margin:6px 0 0;padding:0;display:grid;gap:8px}
.notas li{background:var(--s2);border:1px solid var(--line2);border-radius:14px;padding:10px 12px}
.notas li.hecha p{color:var(--muted);text-decoration:line-through;text-decoration-color:rgba(255,255,255,.25)}
.notas p{margin:4px 0 6px;-webkit-user-select:text;user-select:text}
.notas .acts:empty{display:none}
.ref{background:var(--s4);border:0;color:var(--soft);font-size:12px;font-weight:700;border-radius:99px;padding:3px 10px}
.ref:hover{background:#3a3a3a}
.subir{cursor:pointer}
.aprob{display:grid;justify-items:center;gap:14px;text-align:center;max-width:360px}
.aprob img{max-width:100%;max-height:52vh;border-radius:16px;display:block}

/* Simulación (sin logotipos oficiales) */
.sim{width:min(360px,100%);background:#0b0b0b;border:1px solid #262626;border-radius:22px;overflow:hidden;color:#f2f2f0;font-size:14px;flex:none;position:relative}
.s-pad{padding:12px 14px}.s-pad0{padding:0 14px}
.s-h{display:flex;align-items:center;gap:10px}
.s-h span{display:grid;line-height:1.25}.s-h small{color:#8f8f8b;font-size:12px}
.s-av{width:32px;height:32px;border-radius:50%;background:#2c2c2c;display:grid!important;place-items:center;font-size:11.5px;font-weight:700;flex:none;line-height:1}
.s-media{position:relative;background:#000;width:100%;overflow:hidden}
.s-texto .s-media{border-radius:14px;border:1px solid #222}
.s-pin .s-media{border-radius:18px}
.s-car{display:flex;width:100%;height:100%;overflow-x:auto;scroll-snap-type:x mandatory;scrollbar-width:none}
.s-car::-webkit-scrollbar{display:none}
.s-sl{flex:0 0 100%;height:100%;scroll-snap-align:center;display:grid;place-items:center}
.s-sl img,.s-sl video{width:100%;height:100%;object-fit:contain;display:block;background:#000}
.s-vacio{display:grid;place-items:center;height:100%;min-height:160px;color:#8f8f8b;font-size:13px}
.s-cont{position:absolute;top:10px;right:10px;background:rgba(0,0,0,.6);color:#fff;font-size:12px;font-weight:700;border-radius:99px;padding:2px 9px;pointer-events:none}
.s-fl{position:absolute;top:50%;width:30px;height:30px;margin-top:-15px;border-radius:50%;border:0;background:rgba(255,255,255,.82);color:#111;display:grid;place-items:center;opacity:.85}
.s-fl .ic{width:16px;height:16px}
.s-fl.izq{left:8px}.s-fl.der{right:8px}.s-fl.der .ic{transform:rotate(180deg)}
.s-puntos{display:flex;justify-content:center;gap:4px;padding:8px 0 0}
.s-puntos i{width:6px;height:6px;border-radius:50%;background:#444;transition:background .2s}
.s-puntos i.on{background:#d8d8d8}
.s-acc{display:flex;gap:16px;padding:10px 14px}
.s-acc .ic{width:23px;height:23px}
.s-txt{margin:0;line-height:1.45;white-space:normal;word-break:break-word}
.s-tit{display:block;font-size:15px;margin-bottom:10px;line-height:1.3}
.s-desc{color:#bdbdba;margin-top:10px;font-size:13px}
.s-vert{width:min(320px,100%)}
.s-vert .s-media{aspect-ratio:9/16}
.s-sobre{position:absolute;left:0;right:56px;bottom:0;padding:44px 14px 16px;background:linear-gradient(transparent,rgba(0,0,0,.72));pointer-events:none}
.s-sobre .s-txt{margin-top:8px;font-size:13.5px;max-height:6em;overflow:hidden}
.s-vert:has(.s-barras) .s-sobre{top:0;bottom:auto;right:0;padding:22px 12px 30px;background:linear-gradient(rgba(0,0,0,.55),transparent)}
.s-lado{position:absolute;right:10px;bottom:22px;display:grid;gap:18px;pointer-events:none}
.s-lado .ic{width:26px;height:26px;filter:drop-shadow(0 1px 3px rgba(0,0,0,.6))}
.s-barras{position:absolute;left:10px;right:10px;top:8px;display:flex;gap:4px;z-index:2;pointer-events:none}
.s-barras i{flex:1;height:2.5px;border-radius:2px;background:rgba(255,255,255,.35)}
.s-barras i.on{background:#fff}
.s-vert video::-webkit-media-controls-panel{margin-bottom:0}
.s-plat{font-size:12.5px;color:var(--muted);font-weight:600}

/* Chat de atención al cliente */
#fab{position:fixed;right:max(20px,env(safe-area-inset-right,0px));bottom:24px;z-index:45;display:flex;align-items:center;gap:8px;border:0;border-radius:99px;padding:12px 18px 12px 15px;background:var(--soft);color:var(--brand);font-weight:700;font-size:14px;box-shadow:0 10px 30px rgba(0,0,0,.5);transition:transform .25s}
#fab:hover{transform:translateY(-2px)}
#fab .ic{width:20px;height:20px}
#fab .badge{background:var(--brand);color:var(--soft);box-shadow:none}
body.con-chat #fab,body.con-detalle #fab{display:none}
#chatbox{position:fixed;right:max(20px,env(safe-area-inset-right,0px));bottom:24px;z-index:86;width:min(400px,calc(100vw - 40px));height:min(620px,calc(100vh - 110px));background:#1a1a1a;border:1px solid #2c2c2c;border-radius:24px;display:flex;flex-direction:column;overflow:hidden;box-shadow:0 24px 70px rgba(0,0,0,.6)}
.ch-cab{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 14px 12px 18px;border-bottom:1px solid var(--line2)}
.ch-cab>div{display:grid;flex:1;min-width:0}
.ch-cab .plegar{transform:none}
.ch-msgs{flex:1;min-height:0;overflow:auto;padding:14px;display:flex;flex-direction:column;gap:6px}
.ch-vacio{margin:auto;text-align:center;color:var(--muted);font-size:13.5px;max-width:280px;padding:20px}
.ch-dia{align-self:center;font-size:12px;color:var(--muted);font-weight:600;margin:10px 0 4px}
.ch-m{max-width:82%;align-self:flex-start;background:var(--s3);border-radius:18px 18px 18px 6px;padding:8px 12px 6px;display:grid;gap:4px}
.ch-m.mio{align-self:flex-end;background:#d8d8d8;color:#1b1b1b;border-radius:18px 18px 6px 18px}
.ch-m p{margin:0;-webkit-user-select:text;user-select:text;word-break:break-word}
.ch-q{font-size:12px;font-weight:700;color:var(--muted2)}
.ch-t{font-size:11px;opacity:.6;justify-self:end}
.ch-a{display:grid;gap:6px}
.ch-a img,.ch-a video{max-width:100%;max-height:260px;border-radius:12px;display:block}
.ch-arch{display:flex;align-items:center;gap:8px;background:rgba(0,0,0,.18);border-radius:12px;padding:8px 10px;text-decoration:none;font-weight:600;font-size:13px}
.ch-arch span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.ch-f{display:flex;align-items:flex-end;gap:8px;padding:10px 12px;border-top:1px solid var(--line2)}
.ch-f textarea{flex:1;min-height:40px;max-height:140px;resize:none;border-radius:20px;padding:9px 14px;line-height:1.4}
.ch-b{width:40px;height:40px;border-radius:50%;border:0;background:var(--s3);color:var(--soft);display:grid;place-items:center;flex:none;cursor:pointer}
.ch-env{background:var(--soft);color:var(--brand)}
.ch-b .ic{width:20px;height:20px}
a.btn{text-decoration:none}
body.con-fab .main{padding-bottom:110px}
.ch-est{margin:0;padding:0 16px 8px;font-size:12.5px;color:var(--muted)}
.ch-est:empty{display:none}
.ch-solo{margin:0;padding:12px 16px;border-top:1px solid var(--line2)}

/* Mensajes del equipo */
.msj{display:grid;grid-template-columns:320px minmax(0,1fr);gap:14px;height:calc(100vh - 250px);min-height:440px}
.msj-l{padding:6px;overflow:auto}
.msj-c{padding:0;display:flex;flex-direction:column;overflow:hidden}
.conv{display:flex;align-items:center;gap:10px;width:100%;background:none;border:0;color:var(--fg);padding:10px;border-radius:14px;text-align:left}
.conv:hover{background:var(--s3)}.conv.on{background:#262626}
.conv .av{border-radius:12px;font-size:11.5px}
.cv-t{flex:1;min-width:0;display:grid}
.cv-t .note{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cv-h{font-size:11.5px;color:var(--muted);display:grid;justify-items:end;gap:4px;white-space:nowrap}
.pt{width:8px;height:8px;border-radius:50%;background:var(--soft);display:block}

@media (max-width:1080px){ .d-cuerpo{grid-template-columns:minmax(0,1fr) 320px} }
@media (max-width:820px){
  .solo-movil{display:inline-flex}
  .d-hoja{inset:0;border-radius:0;border:0}
  .d-cab{padding:10px 12px;padding-top:max(10px,env(safe-area-inset-top,0px))}
  .d-cab .btn{padding:8px 12px}.d-cab .btn{font-size:0;gap:0}.d-cab .btn .ic{width:20px;height:20px}
  .d-cuerpo{display:block;overflow:auto}
  .d-sim{overflow:visible;padding:16px 12px}
  .d-lado{overflow:visible;border-left:0;border-top:1px solid var(--line2);padding:16px 16px calc(24px + var(--safeb))}
  #fab{bottom:calc(var(--tabh) + max(12px,var(--safeb)) + 14px);right:16px;padding:12px}
  #fab .fab-t{display:none}
  #fab .badge{position:absolute;top:-4px;right:-4px}
  body.escribiendo #fab{display:none}
  body.con-fab .main{padding-bottom:calc(var(--tabh) + max(12px,var(--safeb)) + 96px)}
  .fila-b{flex-direction:column;align-items:flex-start;gap:2px}
  #chatbox{inset:0;width:auto;height:auto;border-radius:0;border:0}
  .ch-cab{padding-top:max(12px,env(safe-area-inset-top,0px))}
  .ch-f{padding-bottom:max(10px,env(safe-area-inset-bottom,0px))}
  body.con-chat .tabbar,body.con-detalle .tabbar{display:none}
  .cd{min-height:46px;align-items:center;padding:5px 2px}
  .cd .ev,.cd>.note{display:none}
  .cd .pt{display:block;width:5px;height:5px}
  .msj{display:block;height:auto;min-height:0}
  .msj-l{padding:4px}
  .msj.abierta .msj-l{display:none}
  .msj:not(.abierta) .msj-c{display:none}
  .msj-c{position:fixed;inset:0;z-index:60;border-radius:0;border:0}
  .msj-c .ch-cab{justify-content:flex-start}
  .msj-c .ch-cab>div{flex:1}
}